Study programmes / C-RD Regional Development / Procesní řízení
Course code:RRPR
Course title in language of instruction:Procesní řízení
Course title in Czech:Procesní řízení
Course title in English:
Mode of completion and number of credits:Exam (4 credits)
(1 ECTS credit = 28 hours of workload)
Mode of delivery/Timetabled classes:full-time, 2/1; part-time, 14/0
(full-time, hours of lectures per week / hours of seminars per week; part-time, lectures per period / seminars per period)
Language of instruction:Czech
Level of course:master continuing
Semester:SS 2017/2018 - FRDIS
Name of lecturer:doc. Ing. Pavel Máchal, CSc., prof.h.c. (examiner, instructor, lecturer, supervisor)
Ing. Martina Ondrouchová, Ph.D. (lecturer)
Prerequisites:State Bachelor Exam
Aims of the course:The aim of the course is to acquaint students with the planning and management activities necessary to achieve a high level of process performance and identify opportunities to improve quality, operational performance and continuous customer satisfaction.
The teaching of the course also includes the Process Management
acquaint students with the proposals, management and control and improving key processes of the organization.
Course contents:
1.Strategy, business management, structure (allowance 2/1)
a.Business plan
b.Organizational structure

2.Process management versus functional management (allowance 2/1)
a.Excursion from history to the present
b.Adam Smith, Frederic Winslow Taylor
c.M. Hammer, J. Champy

3.Basic concepts of process improvement (allowance 2/1)
a.The need for process improvement
b.Process reengineering
c.Process reengineering principles

4.Methods and tools of analysis of business processes (allowance 2/1)
a.ISAC method
b.BSC method
c.PQM method
d.BORM method
e.PDIT method

5.Methods of Process Management (allowance 2/1)
a.BCM (Business Continuity Management)
b.BPM (Business Process Management)
c.ITIL (ICT management processes)
e.Deming Cycle (PDCA)
f.DMAIC cycle
g.Statistical Methods

6.Process Quality Management (allowance 2/1)
a.Quality and basic concepts of processes quality management
b.The system of quality indicators in the organization and their regulation
c.ISO standards

7.Methodology of Process Reengineering (allowance 2/1)
a.Hammer and Champy methodology
b.Davenport methodology
c.KODAK methodology

8.Business Processes Modeling (allowance 2/1)
a.Basic concepts in business process modeling
b.Business Planning System
c.DEMO metodology
d.ARIS metodology

9.Business process modeling phases (allowance 2/1)
a.Analysis of the basic processes
b.Analysis of the key processes
c.Analysis of the supporting processes

10.IT support process modeling I (allowance 2/1)
a.Basic information
c.Requirements for architecture

11.IT support process modeling II (allowance 2/1)
a.Specific creation of process model

12.Credit Colloquium (allowance 2/1)

Learning outcomes and competences:
Generic competences:
-ability to make decisions
-ability to organize and plan ahead
-ability to solve problems
-work in team

Specific competences:
-Ability of deduction, induction.
-Ability to make an analysis and audit of financial plans.
-Ability to use calculus to solve basic optimization problems.
-The ability to prepare and evaluate investment projects and business.

Type of course unit:required
Year of study:Not applicable - the subject could be chosen at anytime during the course of the programme.
Work placement:There is no compulsory work placement in the course unit.
Recommended study modules:none
Assessment methods:Credit will be granted to those students who submit drawn process model selected corporations. The exam will be realized by e-test.
Learning activities and study load (hours of study load)
Type of teaching methodDaily attendanceCombined form
Direct teaching
     lecture24 h16 h
     practice12 h0 h
     consultation6 h20 h
     preparation for exam30 h36 h
     preparation of presentation10 h0 h
     elaboration and execution of projects30 h40 h
Total112 h112 h

Basic reading list
  • ŘEPA, V. Analýza a návrh informačních systémů. 1st ed. Praha: Ekopress, 1999. 403 p. ISBN 80-86119-13-0.
  • ŘEPA, V. Podnikové procesy: procesní řízení a modelování. 2nd ed. Praha: Grada, 2007. 281 p. ISBN 978-80-247-2252-8.
  • SRPOVÁ, J. -- SVOBODOVÁ, I. et al. Podnikatelský plán a strategie. 1st ed. Praha: Grada, 2011. 194 p. Expert. ISBN 978-80-247-4103-1.
  • CARDA, A. -- KUNSTOVÁ, R. Workflow : nástroj manažera pro řízení podnikových procesů. 2nd ed. Praha: Grada Publishing, 2003. 155 p. Management v informační společnosti. ISBN 80-247-0666-0.
  • CHAMPY, J. -- HAMMER, M. Reengineering the corporation: a manifesto for business revolution. New York: Harper Collins Business Essentials, 2009. 272 p. ISBN 978-0-06-180864-7.
  • GEORGE, M. Lean Six Sigma for service: how to use Lean Speed and Six Sigma Quality to improve services andtransactions. New York: McGraw-Hill, 2003. 386 p. ISBN 0-07-141821-0.